Support and services
We offer a wide range of support services to compliment the fmfirst® product suite. By working closely with clients we have developed a support package that fully meets user needs from system installation to bespoke training packages.
The vast majority of support calls are resolved directly via our N3 network connection to your application, removing the need for time consuming on-site visits or internal IT involvement.
- NHS specialist support team – professional, expert system and user support
- bespoke training options – targetted to your key functional areas
- integration options for external applications – support cross-site efficiency improvements
- N3 backed remote application hosting – safe and secure site for your system and essential data (with minimum involvement from internal IT teams)
Our systems are constantly evolving as a result of our direct user working relationships and analysis of user requirements, current working practices and statutory law implications. We are continually developing new functionality to ensure users gain maximum benefit from their fmfirst® system and achieve efficiency savings targets.
Contact us today on 0845 270 7747 to discuss your support requirements.