This central task control hub enables fast and efficient task management across the whole estate. fmfirst® help desk contains a number of pre-defined task templates and screen fields relating to the identity and location of the caller. The combined use of drop-down lists and standard task templates simplifies the task creation process for greater efficiency.
- fast and accurate task creation that increases productivity and efficiency
- number of key strokes kept to a minimum
- user definable priorities to assist in faster task scheduling
- reduced helpdesk calls with self-service option (via fmfirst® web module) allows staff to create, edit and view the status of tasks without the need to contact a central help desk
- the ability to manage tasks for both internal staff and external contractors
Discover how fmfirst® help desk can streamline your essential CAFM task management activities – call us today on 0845 270 7747 to find out more.
|Planned Maintenance||Asset Management||Mobile Task Management (MTM)||Property Management||Finance and Purchasing|
|Project Management||Staff Management||System security||Document Management||Reporting|